Overdue accounts, recovered properly.
Blac Blok collects unpaid invoices for Australian businesses — and gives the people who owe them a straightforward way to sort it out. No pressure tactics, no surprises, everything on the record.
You’re owed money
Send us the invoice, the contract, and the payment history. We check the debt is accurate and enforceable before we contact anyone, then work it through to payment or a realistic arrangement.
We’ve contacted you
You can pay, set up instalments, ask us to prove the debt, dispute it, or tell us you’re in financial hardship. All of those are normal requests and none of them will be held against you.
How a file runs
I. Verify
We check the amount, the paperwork, the creditor’s authority, and whether the debt is still within its limitation period.
II. Contact
A clear first letter setting out who we are, who we act for, what is owed and how to respond or dispute it.
III. Resolve
Payment in full, an instalment arrangement, or a documented outcome if the debt is disputed or shouldn’t be pursued.
IV. Report
The creditor gets the outcome and the file record. Money collected is remitted on the agreed cycle.
What we recover
- Unpaid invoices and trade accounts
- Goods and services supplied
- Commercial rent and lease arrears
- Contractual debts and dishonoured payments
- Judgment debts, and enforcement referred to solicitors where needed
How we work
We follow the ACCC and ASIC Debt collection guidelines for collectors and creditors, the Australian Consumer Law and the Privacy Act.
That means limits on how often and when we make contact, no misleading statements about what can happen next, and a proper process when someone disputes a debt or is doing it tough.
Guideline compliant
We follow ACCC and ASIC debt collection guidelines in every stage of the process.
Reasonable contact
Clear limits on how often and when we make contact, with respectful communication throughout.
Clear and accurate information
No misleading statements about what can happen next, and transparent communication at every step.
Fair dispute handling
A proper process when someone disputes a debt or is experiencing financial hardship.
Professional, compliant, and focused on respectful resolution.